Tom's seen a lot of students in his day with nervous, hurried speech. This woman knocks them all out of the park. Still, his expression is calm and patient.

"I imagine you're feeling more than a little lost," he begins, offering a reassuring smile. "That's understandable and, perhaps unfortunately, normal. I'm Tom. This city is Darrow, it's, ah... I hesitate to say 'magic'? But that's about as close to the truth as any of us have been able to figure out."